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CRM Magazine Announces Winners of 2009 CRM Market Awards

August 24, 2009

Wrigleyville Sports was honored with the 2009 CRM Elite Award. The award is given to companies with breakthrough customer implementations.

“To stay competitive in a challenging economy, companies must come up with innovative ways to improve their customer relationship efforts. This is exactly what the recipients of the 2009 CRM Market Awards have done,” said David Myron, CRM magazine’s editorial director. “Congratulations to this year’s award recipients for their achievements over the last year. May their CRM efforts continue to succeed.”

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The 2009 Elite – Wrigleyville Sports Brings It Home

August 19, 2009

Cloud computing is no longer an issue for Wrigleyville Sports; atleast not now that it has the assistance of Net Suite. Even during some of the busiest times, marketing and making sure everything is running smoothly can be done from the confines of a house, rather than an office. Not to mention, all the money it helps save.

“We’ve never once seen any downtime,” says David Weiss, Internet marketing manager at Wrigleyville Sports. Even after the Penguins’ victory on a Friday night created a spike in orders four times the normal daily volume, Weiss recalls no degradation in site performance. “Our NetSuite-based solutions will handle any load we can generate,” he says.

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Retail Had a Bad Season, but Wrigleyville Sports Now Finds Itself Safe at Home

May 2009

A lot of companies, and industries for that matter, have been effected by the poor economy. However, Wrigleyville Sports seems to be doing just fine.

“According to David Weiss, Internet marketing manager at Chicago-based memorabilia retailer Wrigleyville Sports, fans have yet to disappoint. “The economy doesn’t always drive our business,” he says. “We focus on teams with a deep fan base.” With the Chicago Cubs in the 2008 baseball playoffs and the Pittsburgh Steelers winning Super Bowl XLIII, Wrigleyville Sports enjoyed a few good months. In fact, December 2008 was its busiest month ever.”

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CRM Solutions Vendor NetSuite Launches its Own ‘Cash for Clunkers’ Program

April 19, 2009

Netsuite has offered a program, similar to the government’s Cash for Clunkers program, where Netsuite will pay for businesses to give up their current E-commerce system. This was not the case for Wrigleyville Sports, who had implemented Net Suite before the “Cash for Clunkers” program started.

“Wrigleyville Sports is seeing annual cost savings of about $10,000. According to NetSuite it has eliminated about 600 miles of commuting per week and has become a “paperless” office using NetSuite’s cloud-based CRM solutions.”

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Wrigleyville Sports Quick to Market With New Jay Cutler Bears Jerseys and Merchandise

April 6, 2009

Only a short period after Jay Cutler was signed to the Chicago Bears, Wrigleyville Sports was selling the new Number 6 Bears Jersey. The quick marketing allowed Wrigleyville Sports to get ahead in the market.

“We’re very in tune with the Chicago sports scene, and we have great people and systems in place that allow us to be very quick to market with new merchandise,” said Trey Carlstrom, the owner of Wrigleyville Sports. “We were able to take orders for replica and authentic Bears Cutler jerseys the same day the trade was announced, and we had full marketing campaigns up and online within 24 hours.”

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Wrigleyville Sports Expands Size of State Street Store and Extends Partnership with Macy’s

March 10, 2009

Wrigleyville Sports started selling it’s merchandise at Marshall Field’s State Street location several years ago. Since then, Marshall Fields has been bought out by Macy’s, and now the retail chain will be expanding their Wrigleyville Sports section.

“Through an agreement with Macy’s, Inc., Wrigleyville Sports has taken over additional retail space in Macy’s “vendor mall”, located on the lower level of their famous State Street location. The agreement allows Wrigleyville Sports to more than double the size of their previous floor space. The store is now over 2200 square feet.”

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With Sites and Stores on the Same Team, Wrigleyville Sports Boosts Results

February 13, 2009

Using Net Suite, Wrigleyville Sports has been able to keep track of inventory, better than ever. No longer will items be offered that really aren’t in stock.

“If someone buys something out of the store, it comes out of inventory,” says Dave Weiss, Internet marketing manager at Wrigleyville Sports. “We never had that before.”

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NETSUITE LAUNCHES MULTI-CHANNEL RETAIL MANAGEMENT SUITE

February 11, 2009

Wrigleyville Sports continues to flourish in a time when other retailers struggle. This increase was, in part, due to the integration of Net Suite. However, the success of sports teams have also had a large impact on increased sales. Wrigleyville Sport’s Sister Store, The Pittsburgh Fan, saw increased sales this month with the Steelers Super Bowl win.

“We were initially concerned about the speed of NetSuite, or what would happen if our Internet access went down, but we have put those fears to rest,” said Trey Carlstrom, Co-Owner, Wrigleyville Sports.” We have smoothly processed almost 3,000 transactions in a single day, and a failover switch keeps us connected in case a cable or DSL fails.”

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For 1 day, Hockey Rules in Wrigleyville

January 1, 2009

On New Years Day, the Chicago Blackhawks and the Detroit Red Wings faced off at Wrigley Field for the 2009 NHL Winter Classic. Wrigleyville was flooded with tons of Blackhawks and Red Wings fans; a slightly different type of fan from the typical baseball fans that would normally be prowling the area on a gameday.

“At Wrigleyville Sports, across the street from the stadium, the window display was jammed with Blackhawks bumper stickers, caps, sweatshirts and jerseys. Relegated to a corner of the store were Alfonso Soriano, Kosuke Fukudome and Aramis Ramirez bobblehead dolls along with two small helmets and a home plate with a Cubs logo.”

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